We are searching for a motivated Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will handle customer inquiries effectively, route complex issues to the appropriate team members, and influence in the enhancement of our customer service processes.

The ideal candidate will possess proven communication and interpersonal skills, a passion to customer satisfaction, and a proactive mindset. Strong analytical skills and the ability to manage multiple inquiries simultaneously are also necessary.

If you are enthusiastic about joining a fast-paced environment and making a significant impact on our customers, we encourage you to apply.

Seeking Inbound Chat Analyst in Pune! Become a part of Eclerx

Are you dedicated about providing exceptional customer service? Do you have strong communication proficiency? If so, we invite you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a global company that provides customer care solutions. Our workforce is dedicated to delivering superior service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Responding to customer questions in a timely and courteous manner

* Assisting with customer issues

* Maintaining customer interactions

This is opportunity to join a growing team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this position, please submit your resume and cover letter to [email protected] .

Customer Operations Inbound Chat Analyst Role at Eclerx

At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.

Your exceptional communication skills and Critical thinking abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

• Duties include:
• Promptly respond to customer inquiries via chat.
• Provide clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Team up with other departments to resolve complex cases.

Eclerx Pune Is Searching for Talented Inbound Chat Analysts

Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for you.

• The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• You will resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
• We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.

Exciting Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a driven individual with a talent for customer service? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an amazing opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the first point of contact for our valued customers via live chat. You will respond to inquiries in a timely and professional manner, ensuring a satisfying customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and efficient responses to customer inquiries.
• Troubleshooting technical issues
• Maintaining a positive and helpful attitude

This is an opportunity to grow click here your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a tangible contribution. If you are ready to take on this fulfilling role, we encourage you to apply!

Launch an Inbound Chat Analyst Career at Eclerx, Pune

Are you a passionate individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then explore this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the primary point of interaction for customers seeking assistance via our online chat platform. You'll offer prompt and informative solutions to their inquiries, affirming a positive customer experience.

• Yourselves role will require communicating with customers in a professional and friendly manner.
• Candidates will also be responsible for handling a spectrum of customer questions
• Eclerx offers a rewarding work environment with opportunities for growth.